Customer Support
Welcome to TrendStride Shoes!
We are dedicated to providing you with top-notch service and support, ensuring that your shopping experience is as smooth and enjoyable as possible. Below you’ll find everything you need to know about our customer support services.
Contact Us
If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us through the following channels:
- Email: support@richxclub.com
- Phone: [+1 (505) 306-4840] (Monday – Friday, 9 AM – 6 PM PST)
- Live Chat: Available on our website during business hours
Order Inquiries
If you need help with your order, such as tracking information, changes, or cancellations, please provide your order number and email address used during checkout. We will respond to your inquiry as quickly as possible, usually within 24 hours.
Or:Click Order Tracking.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please visit our [Refund and Returns] page for detailed instructions. We accept returns within 7 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached.
Shipping and Delivery
For detailed shipping information, including rates, estimated delivery times, and international shipping options, please refer to our [Shipping and Delivery] page. We offer free standard shipping on all domestic orders over $59.
Thank You for Choosing Us
We appreciate your business and are committed to providing you with the best products and services. Your satisfaction is our top priority, and we’re here to support you every step of the way.